Frequently Asked Questions


This page contains information for the successful participation in our offered trainings, courses and lectures. If, contrary to expectations, you cannot find the information you are looking for, do not hesitate using our contact form to drop a message.

There is also the possibility of a closed training course. This is particularly suitable for companies that want to train their employees but do not want to pass on internal information to outside people (e. g. other course participants). This allows direct questions for the company to be addressed and solutions to be worked out together. In this case the number of participants is determined by the client. The price of a closed training course depends on the number of participants and the additional effort. The necessary details are discussed on a confidential basis in a free preliminary discussion.

In order to achieve the best results for everyone involved, the number of participants is in most cases limited to 12 people.

Recording the course content as audio or video is only permitted with express prior written approval.


You can use the registration form to register for a course or make a reservation without obligation. Once a date has been found, a binding registration is possible. If you are unable to attend the course for urgent reasons, e.g. B. Illness, you have the option to rebook to another date or have the course fee refunded in full before the start of the course.


In order to ensure the best possible learning atmosphere for all participants, please observe the following rules:

  • The general tone is always polite and respectful. Patience is a virtue that we embrace.
  • The address in the course for all participants, including the trainer, is the YOU. Should this not be desired e. g. in closed groups, I ask for prior information by e-mail in order to formally form the personal salutation.
  • All courses are conducted as online conferences, which means for all participants that the camera should be switched on for the entire duration of the course.
  • Unless otherwise agreed, a course day begins at 9:00 a.m. (Central European Time) and ends at 4:00 p.m. – several breaks are included. The lunch break is from 12:00 p.m. to 1:00 p.m. The course times can also be arranged individually if all course participants agree.


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